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Fraudsters took out multiple phone contracts in my name and O2 wants me to pay up: Crane on the case

Earlier this year I was shocked to get a message from my phone network, O2. The messages suggested I had taken out six new mobile phone lines on my account and that six new direct debits had been set ...
Tech Digest

Ofcom urged to do more after O2 mid-contract price hike

UK telecoms regulator Ofcom is facing intense pressure to clamp down on mobile phone price hikes after O2 unexpectedly announced a mid-contract increase. Liz Kendall, the Technology Secretary, has ...
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2026 mobile and broadband contract price rises from O2, Virgin, EE - full breakdown

Mobile and broadband operators across the UK are set to increase their prices for millions of customers in 2026. Most customers with a mobile phone or internet plan generally see the monthly price of ...
The Sun

I traded in my phone but the parcel got lost in the post – O2 won’t cancel my contract and keeps charging me £36 a month

Q: I upgraded my iPhone in September and was sent free packaging in which to return my old device. I took the parcel to the sorting office in Banbury and got proof that it had been accepted. Please ...