Emergence of AI has transformed mundane processes, delivery TATs and customer service across different industries. The ...

Discover the future of health coverage. Explore 4 modern digital solutions for 24/7 policy management, real-time claim ...

The growing use of artificial intelligence by the health insurance industry faces mounting legal challenges, with patients claiming that insurers are using the technology to wrongly deny coverage for ...

Don't rush to pay out of pocket if your health insurance denies a test, treatment, or medication your doctor says you need. Consumer Reports says you have a guaranteed right to appeal that decision— ...

LAS VEGAS, Nev.—Optum is rolling out a new, artificial-intelligence-powered system that aims to make the claims processing experience work more efficiently. The company unveiled Optum Real as part of ...

Carolyn J. Wukitch has a long view on how technology supports payments that are vital to U.S. healthcare. For 35 years, Wukitch has worked at a Newtown Square company now called Lyric.ai that helps ...

Claims automation has evolved from a competitive advantage into a survival imperative for global healthcare and insurance organizations, as rising payer expectations and demands for real-time patient ...

Documents commonly required for group health insurance claims include records for cashless and reimbursement procedures, ...

The targeted killing of UnitedHealthcare CEO Brian Thompson in December became a turning point in the public's growing frustration with the health insurance industry. People began sharing stories ...

Starting January 1, 2026, California Assembly Bill 3275 (AB 3275) will go into effect, introducing shorter claim reimbursement timelines for health care service plans and health insurers operating in ...