What is a loyalty program? It’s a program designed to get customers to come back. That’s different than true customer loyalty, but it’s a pretty darn good start. In our 2024 State of Customer Service ...

There are many different things to consider when it comes to getting your business off the ground. Naturally, reaching out to new customers with advertising, marketing campaigns, and promotional ...

As CTO of Engage People Inc. Len Covello helps companies differentiate loyalty programs to deliver a better experience for their customers. With summer travel in full swing, frequent flyer loyalty ...

Loyalty programs encourage shoppers to return to retailers by offering incentives like special discounts, sales, or free ...

The May 2026 update adds remote stamping, pass image upload, and dashboard QR generation to a platform that replaces ...

In today's fast-paced world, QSRs have become a staple for many consumers seeking convenient and affordable meals. To foster customer loyalty and drive repeat business, these restaurants have ...

Although more than half of the top 50 grocery chains today have card-based loyalty marketing programs, many retailers have yet to connect to the missing link that make these programs profitable and ...

Wingstop is developing the fast-casual chain’s first digital loyalty program, CEO Michael Skipworth said during the company’s earnings call Tuesday. Club Wingstop would be a natural extension of the ...