Andrew Bloomenthal has 20+ years of editorial experience as a financial journalist and as a financial services marketing writer. Natalya Yashina is a CPA, DASM with over 12 years of experience in ...

Robotic process automation (RPA) combines robotic automation with artificial intelligence (AI) to automate human activities for banking. RPA has reshaped the back-end of banking processes, and banks ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...

In the financial services sector, aligning business processes with overarching strategic goals is not just beneficial; it's imperative for sustained growth and competitive advantage. The 2024 State of ...

Tight integration between business processes and unified communications systems is something leading UC vendors such as Avaya, Nortel and Cisco have been pushing for some time, but another UC player, ...

In our previous blog we posed a broad question, where do operators fit with current manufacturing technology trends? More specifically, we asked: What if we could map out each manufacturing process, ...

The fast pace of change in the startup world often leads founders to prioritize speed over structure. Building solid business processes, however, is crucial from the very beginning, especially for ...

As organizations use AI to automate more work, CIOs have a central role in rethinking and re-engineering the processes themselves — and thus how business gets done. Every business process reflects the ...